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Direct Debt Line - Latest News


5th May 2008

DDL has been working with London & Quadrant and Hyde Housing Associations for only one year, but the financial benefits of providing money advice tenants are clear.

"Thanks to DDL's specialist knowledge of debt counselling many tenants who chose to engage with them were able to resolve their debt issues and sustain their tenancies," says Paul Gilbert - Head of Income Management at London & Quadrant, "We are confident that the cost of the DDL service has been recouped from the reduced arrears and prevented evictions resulting from their work."

In a recent report by Transact Hyde Housing Association noted that rent arrears had fallen by 10% in the area where DDL was providing a service. In fact only one eviction had taken place and now Hyde are looking for ways of sustaining the service in the long run.

You can find out more about contracting with DDL and our annual review contains more information about the services we offer. We have also produced a brochure for Registered Social Landlords.

9th January 2008

Following the recent expansion of the charity, DDL has been recruiting additional advisers and is now seeking the appointment of an Advice Work Supervisor and Operations Manager.

 

12th September 2007
Following our AGM at the first board meeting the following trustees were confirmed as appointed to the DDL board:
Name Background Role on DDL board
Jill Stevens Director of Consumer Affairs, Experian , Chair of Southern Water Trust Chair
Alan Jarvis Consultant and previous Director, Money Advice Trust Vice Chair
Gerry Plater ICT Resource & Strategy Manager, Brighton & Hove City Council Finance Director
Jane Guy Acting Director, Plymouth CAB ; Trustee of EDF Energy Trust , Trustee of Southern Water Trust and Secretary to the Money Advice Liaison Group Chair of governance sub Group
Brian Knott Human Resources Director CharityBank Chair of human resources sub group
Jim Fearnley Head of Research and Policy, Money Advice Trust Trustee
Claire Whyley Director of Consumer Futures, National Consumer Council Trustee
Dudley Rose Consultant and former parliamentary candidate for Wealdon Trustee
Sue Pattenden Solicitor Company Secretary

24th July 2007
At the DDL Annual General Meeting trustees and staff launched our latest Annual Review with details of plans to further expand our services over the coming three years. Of particular interest to Registered Social Landlords will be a range of case studies, highlighting our work with Hyde Housing Association.